Enterprises must move beyond AI pilots to tackle real problems, says Gangadharan

Businesses deploying artificial intelligence should stop treating it as an experimental exercise and instead direct it at solving concrete problems, Sindhu Gangadharan has said, urging enterprises to move past the pilot stage that has long stalled meaningful adoption.

Gangadharan stressed that deep domain knowledge and sustained engagement with customers are essential prerequisites for identifying use cases that deliver genuine value, rather than those that merely demonstrate technological novelty.

The call reflects a growing frustration within the technology industry that many organisations have accumulated a portfolio of AI pilots without translating them into operational impact, leaving significant potential value unrealised.